HR must think smarter about smartphones

Americans have smartphones, so does the rest of the world. Millennials think their phone is more important to their daily life than their deodorant, toothbrush and coffee. And there’s support for these apps across the vendor community. So where is HR? Where is HR in thinking about the introduction of mobile applications into the HR department and with their workforce?

This was the question posed by Katherine Jones, VP HCM technology research at Bersin by Deloitte, in a recent webinar: Hungry yet? The Appetite for Smartphones in HR.

The answer to the smartphone question is that HR is doing very little with the technology, and worse still, has few plans to do anything much in the near future. Out of 128 HR executives surveyed by Bersin earlier this year, only 19% of respondents already used smartphones for HR and 23% planned to do so over the next 12 months. That left the biggest chunk of respondents, 58%, who said they had no plans to use this technology in the future.

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