Vice General Manager – Quality Assurance & Inspection Services Industry

Job Description

Position: Vice General Manager (with Key Account Management Background)
Industry: Quality Assurance and Inspection Services
Location: New Delhi, India (On-site)

Key Responsibilities

Strategic Planning:

• Collaborate with top management to develop and implement strategic plans for long-term growth in the India market.
• Stay updated on TIC (Testing, Inspection, and Certification) industry trends and competitor activities.
• Develop innovative solutions to overcome operational and market challenges.

Operational Management:

• Oversee daily operations to ensure high-quality service delivery and compliance with standards.
• Monitor performance metrics to improve efficiency and effectiveness.
• Identify and mitigate risks associated with regional operations.

Financial Oversight:

• Manage office budgets, ensuring financial targets are achieved and costs are controlled.
• Analyze financial reports and provide strategic recommendations to improve profitability.

Business Development:

• Identify and pursue new business opportunities to expand market presence in India and South Asia.
• Build and maintain strong client, partner, and stakeholder relationships.
• Manage key client accounts and ensure high customer satisfaction.

Team Leadership:

• Lead, mentor, and develop a high-performing team.
• Ensure effective communication and coordination across departments and with headquarters.
• Coach and monitor sales managers for improved performance.

Qualifications & Skills

Education:

• Bachelor’s degree in Business Administration, Management, Engineering, or a related field (other relevant backgrounds welcome).

Experience:

• 5–8 years of managerial experience in inspection services, international trade, or related industries such as Renewable Energy, Industrial Equipment, or Chemical Materials.
• Experience in the TIC industry is an added advantage.
• Proven track record in managing operations and leading teams in a multinational environment.

Skills:

• Strong leadership and team management capabilities.
• Excellent financial acumen, with experience in budgeting and strategic planning.
• Outstanding communication and interpersonal skills.
• Strategic thinking and proactive problem-solving ability.
• Fluency in English (written and verbal).

Personal Attributes:

• High integrity and professionalism.
• Ability to perform under pressure and manage multiple priorities.
• Strong cultural awareness and adaptability in diverse environments.

Compensation:
30 LPA