Excellent Opportunity in a leading Dubai based Electronic Warranty Provider for Claim Adjudicator/ Claim Reviewer Position ..

Job Description

Designation : Claim Adjudicator/ Claim Reviewer

Exp : 5 to 9 yrs 

Locations – Remote from India

Education / Qualification: – Graduate

Gender: Female/Male

Job Description 

Claim Adjudicator for Managing Accidental Damage & Extended Warranty Device Claims 

Position Title Claim Adjudicator – Accidental Damage Device Claims

Job Summary 

We are seeking a detail-oriented and experienced Claim Adjudicator to join our team. The successful candidate will be responsible for managing and adjudicating claims related to accidental damage & extended warranty of devices, ensuring fair and accurate claim resolutions while maintaining compliance with company policies and industry regulations.

Key Responsibilities 

Claims Processing: 

• Review, evaluate, and adjudicate claims for accidental damage and extended warranty to devices in a timely and efficient manner. 
• Determine the validity of claims by examining customer statement, supporting documents, including invoices, photos, and technical/repair reports. 
• Understanding the various policy terms, conditions, exclusions is critical in adjudicating claims. These adjudicating decisions will need to be defended in consumer departments. 
• Calculate claim & excess payments based on policy coverage, terms, and conditions. 

Customer Interaction: 

• Communicate with claimants to gather necessary information and clarify claim details. 
• Provide claimants with updates on claim status and explain decisions in a clear and professional manner.

Collaboration: 

• Work closely with the internal team to ensure seamless communication and resolution of claims. 
• Liaise with repair centres and third-party vendors to verify repair costs and service quality

Experience

• Minimum of 3 years of experience in claims adjudication, preferably in the insurance or device protection industry. 
• Experience with accidental damage & extended warranty claims is highly desirable. 

Skills and Competencies 

• Strong analytical and decision-making skills. 
• Excellent written and verbal communication skills. 
• Proficiency in claims management software and Microsoft Office Suite. 
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• High attention to detail and accuracy. 
• Driving License holder will be given preference. 

Working Conditions 

• Remote work. 
• Part time hours, with occasional need for extended hours during peak claim periods. 

Candidates from Target Companies/Industries 

• Indian Insurance Companies and Large Retailers in India handling device care insurance (Extended Warranty & Accidental Damage).

Office Timing : 9.30 to 6.00 PM

Working days :  6days, Mon-Sat

If Interested please  share resume to mmehrconsultancy@yahoo.com

Regards

Shaila

MME