Excellent Opportunity with a leading UK based Aviation Service Industry for Inside Sales Executive in Bengaluru

Job Description

Dear Candidate,

Greetings for the day!!

We are hiring for one of our esteemed Clients in Aerospace service Industry for the below mentioned profile

Designation: Inside Sales Executive

Location: Bengaluru

Experience: 3+ Years

Position: Permanent

About the Role:

• Solicit demand and secure profitable sales of materials and services across our line card and service portfolio, consistent with our business competencies, working from our sales office locations.
• Prepare quotations for catalogue and non-catalogue materials, process Customer Purchase Orders and Repair Orders for materials and services across our line card and service portfolio.
• Meet or exceed customer expectations around value, service level, and compliance with technical and commercial requirements, facilitating secure, long term commercial relationships.

Job Responsibilities:

• For assigned personal accounts, or as a service partner to an assigned global Business Development Manager:
• solicit demand for the company’s materials and services from current and prospective customers; and submit timely and compelling quotes for materials and services, achieving agreed commercial objectives for revenue, margin, and risk for each opportunity.
• Act as a Subject Matter expert in the use of commercial aviation trading platforms such as ILS and PartsBase.
• For assigned personal accounts, or as a service partner to an assigned global Business Development Manager, secure supporting quotations for ad hoc sales of: non-catalogue materials and services directly from prospective suppliers (broker directly) or in collaboration with an assigned Customer Service Specialist, as appropriate; and for catalogue materials and services, by reference to our inventory management system.
• Conclude sales consistent with the commercial policies set out by the Regional Sales Director, including target margins, payment & delivery terms.
• Process Customer Purchase Orders and Repair Orders received in response to: ad hoc quotations and sales, confirming the customer promise in a corresponding Sales Order Confirmation; and contract / term agreement sales for assigned accounts, confirming the customer promise in a corresponding Sales Order Confirmation.
• Ensure Sales Order Confirmations are consistent with the standard terms established for each customer, including processing & handling charges, target margins, payment & delivery terms.
• Collaborate with the Regional Sales Director in the preparation of proposals / contracts / term agreements for the supply of materials and services, when required.
• Secure the commitment of internal stakeholders in support of quotations, ensuring we can deliver on our commercial and technical offers (e.g. Chief Executive Officer, Finance, Operations).
• Hand off accountability for the execution of Sales Orders to the allocated Customer Service Specialist, managing a smooth transition from the customer promise, reflected in the Sales Order Confirmation, to the Operations team for fulfilment.
• Collaborate with the Regional Sales Director and assigned Business Development Manager in the resolution of commercial, technical and operational disputes with customers over Company performance.
• Assist in developing business strategies to grow and diversify our customer base.
• Work closely with the Regional Sales and Business Intelligence Manager in documenting leads and opportunities, enabling collaborative qualification and development of these leads and opportunities between the respective sales teams.
• Remain accountable to the customer for satisfactory fulfilment, maintaining professional communications with the customer regarding the execution of their requirements.
• Meet sales Key Performance Indicators (KPIs) set by the Regional Sales Director.
• Support the Finance team by expediting outstanding customer payments and resolving

related queries.

PERFORMANCE METRICS

• New Leads & Qualified Leads.
• Revenue and margin targets for allocated accounts.
• Customer satisfaction measured by customer surveys.
• RFQ to Sales Quote TAT.
• Customer Purchase Order to Sales Order Confirmation TAT.
• QMS compliance.

REPORTING LINES

• Direct report to the Regional Sales Director.
• Key collaborative role with assigned Business Development Managers.
• Direct report to the Shared Service Centre Manager.
• Key collaborative roles with the Operations team.

Interested Candidates can share their CV over the mail: hrm@mmenterprises.co.in